1. Your agreement with Rivio
Rivio is a product of Softwright, a business registered in the Netherlands. These terms form an agreement between you and Softwright, operating Rivio at rivio.tech (“Rivio”, “we”, or “us”). Contact us at support@rivio.tech. By accepting these terms when creating an account or purchasing access, you agree to follow them. If you do not agree, do not create an account, purchase, or use Rivio.
You must be at least 13 and meet any higher local minimum age. If you are not legally able to enter this agreement independently, your parent or legal guardian must authorize your use and purchase. If you purchase on behalf of a business, you must have authority to do so.
2. One person per account
Each account and license is for one individual only. Accounts are personal, non-transferable, and may not be shared between different people, whether simultaneously or at different times.
Do not share passwords, sign-in links, activation codes, device credentials, or license files. You may not sell, rent, lend, sublicense, rotate, or pool access. A team, studio, family, classroom, or group must obtain a separate account and license for each person who uses Rivio.
You remain responsible for protecting your account and for activity you authorize. Use device activation only for your own use, review connected devices, and promptly report unauthorized access. Multiple devices do not turn a personal license into a shared license.
3. Paid access and software license
Rivio does not offer a free version. Creating an account alone does not grant a license to use the product. Subject to these terms and an active entitlement, Rivio grants you a limited, non-exclusive license to install and use the software for your own personal or commercial projects.
Access may require account sign-in, device activation, periodic online verification, supported software versions, and the relevant connected applications. Do not bypass license checks, technical access restrictions, or usage controls.
Any existing entitlement expressly issued under a separate prior offer remains governed by that offer where it differs from these terms. This does not create a new lifetime or shared-account offer.
4. Plans, charges, and renewal
The available subscription options are Rivio monthly at $30 USD per month and Rivio annual at $300 USD per year. They provide the same Rivio feature access with different billing periods. Annual billing is charged as a single yearly payment, equivalent to $25 per month; it is not a monthly payment plan.
Subscriptions renew automatically for the same billing period until cancelled. By subscribing, you authorize the initial payment and recurring renewal payments through our payment provider. Your checkout displays the selected billing period, total charge, and any applicable taxes before you pay.
Keep your payment and contact information current. If payment fails or is reversed, paid access may be suspended until the issue is resolved. We will not describe an unpaid account as an active paid subscription.
We may change prices for future purchases or renewals. For an existing subscription, we will give reasonable advance notice before a changed renewal price applies so you can cancel. A price change does not retroactively alter a period already paid for.
5. Cancellation and refunds
You can cancel future renewal through Account → Manage billing. Cancel before your renewal date to avoid the next charge. If you cannot access the portal, contact us before renewal and clearly request cancellation.
Cancellation normally takes effect at the end of your current paid period. You may continue using licensed features until that date unless access is suspended for a valid reason under these terms. Cancellation does not automatically refund the current period or delete your account.
Except where law requires a refund or we agree otherwise, payments for a started billing period are not refundable solely because you stop using Rivio. Contact us for duplicate charges, billing errors, or a service that does not meet applicable legal requirements.
Nothing in these terms removes a statutory cooling-off, withdrawal, cancellation, or refund right. Where such a right applies, contact us with your account email and purchase details within the applicable period. We do not treat account creation or merely opening the application as a waiver of mandatory consumer rights.
6. Connected services and extra costs
Rivio works with services and applications such as Visual Studio Code, Roblox Studio, Blender, compatible AI assistants, and ElevenLabs. You must obtain any required accounts, software, permissions, and subscriptions separately.
Your Rivio subscription does not include AI model usage, an AI assistant subscription, ElevenLabs credits, Roblox fees, or other third-party charges. Generation and other paid provider actions may spend credits on your own connected account.
Third-party services have their own terms, privacy practices, availability, and content rules. Rivio is independent and is not affiliated with or endorsed by Roblox Corporation.
7. Your projects and outputs
You retain your rights in the project files, code, assets, animations, scenes, and other material you create or supply. These terms do not transfer ownership of your projects to Rivio. You grant only the permissions needed to operate features you request and address support you choose to provide.
You are responsible for having the necessary rights to input materials, voices, images, models, and code, and for complying with the licenses and platform rules that apply to your outputs. Generated content is not guaranteed to be unique, copyrightable, or free of third-party claims.
You may share or publish your own work and exported content subject to those rights. This does not permit sharing your Rivio account or redistributing Rivio itself.
Ending a subscription does not delete files on your computer or transfer their ownership. Continued Rivio use requires an active license; standalone exported outputs remain subject to their applicable platform and asset requirements.
8. Responsible use and automation
Use Rivio only for lawful, authorized work. Do not use it to infringe rights, distribute malicious software, steal credentials, harass others, exploit accounts or systems without permission, or interfere with the service. Do not impersonate another user or misrepresent purchase or activation information.
Do not copy, resell, or redistribute Rivio’s software or service except as expressly permitted. Restrictions do not prevent acts that applicable law expressly permits and does not allow us to prohibit.
AI and MCP tools can edit files and scenes, run tests, capture images, and invoke paid third-party actions. You choose which assistants and providers to connect and remain responsible for their authorized activity. Review changes, test results, and generated content before publication.
Keep backups and source-control checkpoints. An interrupted connection does not necessarily cancel an operation already started, and automated output can contain errors.
9. Availability and updates
We may maintain, update, or modify Rivio to improve the service, address security issues, or support connected platforms. Some features require particular application versions, plugins, or providers. We do not promise that every third-party change can be supported immediately.
We will use reasonable care and skill in providing the service. We do not guarantee uninterrupted access, error-free software, a particular creative result, or acceptance of your content by Roblox or another provider.
If we discontinue a paid service during a prepaid period for reasons unrelated to your breach, we will provide reasonable notice and refund the unused portion of that period where appropriate and as required by law. Mandatory rights relating to faulty digital content or services remain in force.
10. Suspension and termination
We may restrict or suspend access when reasonably necessary to address non-payment, account sharing, fraud, a material breach, a security threat, or a legal requirement. Where practical, we will explain the reason and give you an opportunity to resolve the issue; urgent protection may require immediate action.
Repeated or serious breaches may lead to termination or license revocation. You can contact us if you believe a decision is mistaken. Any refund entitlement is determined by these terms and applicable law.
You may stop using Rivio at any time. To prevent further renewal charges, cancel the subscription; uninstalling the software alone does not cancel billing.
11. Responsibility and limits
To the extent permitted by applicable law, Rivio is not responsible for losses caused by unauthorized modifications, misuse, third-party service failures outside our control, or failure to maintain reasonable backups. We are not responsible for business losses that were not reasonably foreseeable when the agreement was made.
For business users, and only to the extent legally permitted, Rivio’s aggregate liability arising from the service is limited to the fees you paid for Rivio during the 12 months before the event giving rise to the claim.
Nothing excludes or limits liability for fraud, intentional misconduct, death or personal injury caused by negligence, or any liability or consumer remedy that cannot legally be excluded or limited.
12. Privacy
Our Privacy Policy explains how we process account, device, subscription, support, and other personal information. Review it before connecting an AI assistant or optional provider, because those services may receive project context and tool results you authorize.
13. Questions, disputes, and legal rights
Contact Rivio through the Contact page with account, billing, or service concerns so we can try to resolve them. Include enough information to identify the issue, but never send passwords or API keys.
Dutch law governs these terms, without depriving you of mandatory consumer protections in your country of residence. These terms do not require you to waive access to courts, bring claims in a foreign jurisdiction where law protects your local forum, or submit to mandatory private arbitration.
If a term is found unenforceable, the remaining terms continue to apply to the extent legally permitted. Our delay in enforcing a term does not waive the right to enforce it later.
14. Changes to these terms
We may update these terms to reflect changes in the service, commercial arrangements, or law. We will give reasonable notice of material changes that affect an existing paid subscription and obtain renewed agreement where required.
The effective date appears at the top of this page. Changes do not remove rights that already arose or override a binding commitment for an already-paid period. If you do not agree to a future change, cancel renewal and contact us about any rights that apply.